Privacy Policy

Privacy Policy for Prolotherapy Joint Injections

Introduction

Welcome to http://prolotherapy-joint-injections.trustedstandard.com (referred to as “Prolotherapy Joint Injections,” “we,” or “our” throughout this policy). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and disclosure of personal data in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s User Choice and Control Act (UCPA), Connecticut’s Connectict Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This privacy policy applies to all aspects of our online presence, including our website, mobile applications, online services, and products offered under the Prolotherapy Joint Injections brand. However, it does not extend to third-party websites, apps, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit websites linked to this Privacy Policy.
  3. Engage with communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to your user account creation and maintenance, such as username, email address, and password hashes.
  2. Payment Information: Transaction details required for processing payments, including credit/debit card numbers (masked), expiration dates, and billing addresses.
  3. Financial Information: Data about your financial status or transactions, if voluntarily provided during purchases or inquiries.
  4. Purchase Information: Records of products or services purchased, including quantities, prices, and delivery details.
  5. Mobile Device Identifiers: Unique device IDs or IP addresses collected to enhance user experience and for analytics purposes.
  6. Location Data: Geographic location information, often obtained through GPS signals, used for location-based services (with your consent).
  7. Feedback: Comments, reviews, and responses provided by users regarding our products and services.
  8. Social Media Information: Data from social media platforms when you interact with us on these networks (if enabled).
  9. Product Information: Details about the products you view, search for, or purchase on our website.

We collect this data through multiple channels: user input forms, direct interactions with our applications and services, automated technologies (like cookies and device fingerprints), and third parties who provide us with aggregated or de-identified personal information.

Cookies

Cookies are small text files stored on your browser to enhance user experience and enable certain features. We use cookies for several purposes:

  1. Strictly Necessary: These ensure the basic functionality of our website, such as allowing you to navigate through pages.
  2. Preference: Cookies store settings and preferences to remember your choices.
  3. Analytics: We use analytics cookies to collect information about user behavior on our site, helping us improve its performance and content.

Users can exercise control over non-essential (tracking) cookies through our Cookie Manager, allowing them to opt-out or adjust their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes legal requirements, contract obligations, or legitimate business interests. Once these purposes are no longer applicable, we securely delete or anonymize the data in accordance with applicable laws and our internal retention policies.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correction of inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Deletion of your personal data under certain circumstances.
  • Restriction: Limitation on the processing of your data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format.
  • Objection: Ability to object to the processing of your data for specific purposes.
  • Non-Discrimination: Protection from decisions based solely on automated processing of your data.

To exercise these rights or if you have any data-related queries, please reach out to our privacy team via email at [email protected] or through written correspondence to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be notified via a prominent notice on our website, and updated policies will be available upon request. We encourage you to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests to unsubscribe from communications, or data protection questions, please contact us at:
Email: [email protected]
Address: [Provide physical address]